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What tbodds Owes You — in Plain English

Our legal framework covers how we collect and use your data, what your account rights are, and how state law affects your access to tbodds.

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tbodds What tbodds Owes You — in Plain English
LEGAL CONTACT PATHS

How to Reach Us About a Policy Matter

If you have a question about your data, want to request a correction, or need to understand how a specific policy applies to your account, our support team handles those requests directly. For account-specific issues — including PayPal or Venmo transaction disputes — start with live chat so we can pull your account record on the spot. Email works better for written data requests that need a documented response.

Live Chat Open the chat widget from your account dashboard for real-time help with policy questions, account holds, or transaction disputes tied to your PayPal or Venmo history.
Email Support Send a written request to our support address for data access, correction, or deletion inquiries. We respond with a documented reply tied to your account record.
Account Settings Several privacy controls — communication preferences, cookie consent, and marketing opt-outs — are available directly inside your account settings without needing to contact us.
DATA AND SECURITY

How We Handle Your Information

Account security and data integrity are built into how tbodds processes every transaction and login. We use SSL encryption across the platform, and identity verification at account opening follows standard Know Your Customer requirements applicable in eligible states. Here is what that means in practice for you.

Cookie Controls

We use functional and analytics cookies. You can adjust cookie preferences from the banner at first visit or inside your account settings at any time — no login required to opt out of analytics cookies.

Data Retention

We keep your account data for as long as your account is active and for any period required by state or federal law after closure. Once that window passes, personal data is deleted from our active systems.

Account Security

Login is protected by password and a one-time verification code sent to your registered phone or email. If you suspect unauthorized access, use the account lock option in settings and contact us immediately via live chat.

Requesting Changes

To correct, export, or request deletion of your personal data, email us with your account ID. We confirm receipt within two business days and complete the request within the timeframe required by applicable law.

Common Questions About Your Legal Rights

These are the policy questions we hear most often. If yours isn't covered here, live chat connects you to someone who can pull your account record and give a direct answer.

Yes. Access to the platform and the specific legal terms that govern your account depend on whether online casino and sportsbook activity is permitted in your state under current state law.

We collect the information needed for identity verification and transaction processing — name, address, date of birth, and payment details such as your linked PayPal or Venmo account. No additional data is sold to third parties.

Email us with your account ID and specify whether you want an export or deletion. We confirm within two business days and complete your request within the timeframe required by applicable state or federal law.

Start with live chat and have your transaction ID ready. We can match your wallet record against your account history on the spot and issue a correction or escalation the same session if needed.

Yes. Adjust your preferences from the cookie banner on first visit, or go to account settings at any time. Functional cookies stay on to keep your session running; analytics cookies can be switched off independently.

We send an email to your registered address whenever a material change takes effect. Minor clarifications are posted to the policy page without a separate notice, so checking back periodically is worth doing.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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